Studio Manager

Working across the breadth of the business alongside the UX, design, account management, development, digital performance and senior management teams, we see your focus as being 4-fold: 

1. Process / Champion our best practice process project, WOLLY (What Outstanding Looks Like – Yeah!) 
2. Planning / Manage the smooth running of studio resource 
3. People / Help us nurture a happy, motivated, supported team 
4. Performance / Ensure the good health of all projects 

We would love it if you… 

• Are highly organised and pro-active 
• Are dogged in your attention to detail 
• Are always one step ahead of everything and everyone 
• Enjoy troubleshooting, mapping steps to navigate anticipated challenges 

• Are a lover of process – defining it, implementing it and leading it’s adoption 
• Have a likeable, sunny, optimistic, approachable outlook, but can also have those difficult conversations 
• Have proven experience of process and workflow management within a fast-paced agency environment 

Your responsibilities in a little more detail: 

Process 

• Help refine, implement and champion core processes and tools 
• Lead by example and be the driving force on accountability 
• Have an eye on learnings & continual improvement 

Planning 

• Manage day-to-day scheduling and workflow, ensuring all briefs are clear 
• Balance productivity with creativity, ensuring tasks are given the time they need 
• Support projects being delivered within budget by keeping an eye on the figures 

People 

• Helping to attract, screen and onboard the right team for the job 

• Ensure the team have the tools and support they need to deliver outstanding 
• Facilitate cohesive communication around the wider business plan 

Performance 

• Interrogate project metrics, with a focus on timesheets 
• Report on productivity and project learnings 

• Forecast resource needs, flagging possible bottlenecks and requirements 

Some benefits we have to offer: 

🖖A relaxed, ego-free environment where you get to have your say, are listened to and can make a difference to help make us better at what we do 

🏖 31 days holiday (including 8 bank holidays, 23 days to relax and have fun, and always Christmas Eve) 

👍 Ad hoc discretionary extra half-day bonus days off to say thanks for outstanding work 

🎂 Birthday lie-in 

🧘‍♀️ £100 health & wellbeing allowance to be spent on anything that makes you feel great 

📚 £200 yearly self-generated learning allowance 

 💻 Hybrid working model  

🕰 Flexible working hours to fit around childcare, if needed 

💎 5% commission paid to you for any new client business you bring in 

🥗 Regular free healthy lunches, breakfast and snacks 

🌮 Weekly Friday Foodie draw for £50 in food vouchers so someone can enjoy a takeaway 

🏡 £100 a year subscription allowance, so you get something exciting through your door each month 

😬 Quarterly feel-good activity as a full team 

👑 £250 annual ‘the one’ award, as voted by the team, for the person that best lives our values 

🚲 Cycle to work scheme 

👌 Early finish on a Friday 

👊 £1,000 recruitment incentive if your direct recommendation leads to a new starter